- All orders will be sent fully insured by us with Royal Mail.
- Your parcel is insured until it is signed for at your designated delivery address.
- All coins will either be delivered in the original mint tubes or in protective coin capsules.
- Bars will be delivered in resealable bags unless purchased with a presentation capsule.
We have two payment methods, neither of which requires you to input your financial information on our website. Both methods require you to pay for your invoice offsite either with PayPal or directly through Bank transfer. Details of which can be found on your invoice.
We do not hold your financial information of any kind on this website. Our website is also secured with a 256bit Comodo SSL certificate ensuring everything is encrypted.
We are governed by regulations for retail clients. The Money Laundering Regulations requires that for orders over £5000 or for a total spend over £10,000 in one year “Certified” copy of your photographic ID and a recent utility bill has to be kept on file by us for the duration of 6 years.
We are obliged under the Money Laundering Regulations to gather information to prove who you are. We will never send or give this information to anyone unless in connection to the money laundering regulations. Our only obligation is to report suspicious transactions of possible money laundering to the relevant authority.
No due to security reasons we do not keep cash on the premises. You would have to make your order online through the website, either as a direct bank transfer or by checking out through Paypal with a payment card or through a paypal account.
PLEASE do not turn up and expect to buy goods. We do not keep any quantity of goods on location for security and safety reasons. We only have a sample range to show of our products and never allow customers on the premises without a prior appointment.
Opening times are from 9am – 5pm Monday to Friday and 9am to Midday on Saturday or I fall asleep at the Computer screen!
Yes. We are always interested in buying your silver coins and bullion. You do not need to have purchased the items from us. You can post them out to us after first contacting us for a quote using Royal Mail special delivery and we will make you a very good offer. Please contact us first for a quote and directions on how best to send them. We do not however deal in scrap silver, sterling silver or 50 pence pieces.